Friday, January 3, 2020

Wilfred Owen And Opinions On War - 2406 Words

Wilfred Owen and Opinions on War World War I had a powerful and long lasting effect on people all over the world. A significant figure from the literature of World War I was Wilfred Owen who expressed his powerful thoughts on the war in his writing. Owen was particularly noteworthy because he had experience in the war as a soldier himself. He noted many hardships that included suffering from illnesses and the changing weather conditions. Throughout his firsthand accounts, the reader gets to see what actually happened during the war and gains a new perspective. Also the war greatly affected the mood that Owen wrote in and his tone would change along with the physical and mental difficulties he was faced with. In one of Wilfred Owen’s particular poems, â€Å"Dulce et Decorum Est†, he wrote with extensive imagery of the war which showed his view point and what occurred in reality. The stanzas have a darkening mood as they go on to make the war seem very real and alive. Owe n used powerful diction to express his experiences as a soldier that stick with the reader when combined with his powerful imagery. Another important part of Wilfred Owen developing as a writer in this time period was due to his influence from outside sources. The most significant influence that Owen had came from Siegfried Sassoon. The two spent a great amount of time together in recovery from various conditions. Owen used many of Sassoon’s ideas and they had similar viewpoints of the war resulting in a fastShow MoreRelated The soldier by Rupert Brooke and Dulce et decorum est by Wilfred Owen886 Words   |  4 PagesWar Poetry - The soldier by Rupert Brooke and Dulce et decorum est by Wilfred Owen The poems The soldier by Rupert Brooke and Dulce et decorum est by Wilfred Owen are related to the events in WWI. These two poems concentrate on a similar subject, going to war, but have totally different points of view and contradict each other. Rupert Brooke has a patriotic point of view meanwhile Wilfred Owen has a critical opinion. Both of the authors use their own knowledge to show us how soldiersRead More The Use of Vocabulary in Dulce Et Decorum Est and The Volunteer1297 Words   |  6 PagesThe Use of Vocabulary in Dulce Et Decorum Est and The Volunteer The Volunteer by Herbert Asquith and Dulce Et Decorum Est by Wilfred Owen are two poems, which cast very different opinions on the Great War of 1914 - 1918. In The Volunteer Asquith has created an inspirational mood, one that indicates patriotism and optimism. However, Dulce Et Decorum Est contrasts The Volunteer, with its angry and bitter mood. One of the principal aspects that help to create the mood is the use Read MoreCompare the Different Views of War in the Poems ‘Dulce Et Decorum Est’ by Wilfred Owen and ‘the Man He Killed’ by Thomas Hardy976 Words   |  4 PagesThomas Hardy and ‘Dulce Et Decorum Est’ by Wilfred Owen. ‘The Man He Killed’ is about a man who was in the war and is thinking about his memories in the war. The main part of his experience in the war that he is reminiscing is the killing that he committed and the majority of the poem is focused on that. Thomas Hardy did not go to war himself but it could be thought that he got the idea from a friends experience in the war. The poem is based on the Boer War. The message of the poem is that he was mostRead MoreThe Prisoner Of War Camps837 Words   |  4 Pagesâ€Å"Hello mother, father, this is your Louie talking. This will be the first time in two years that you’ve heard my voice. I am now interned at a Tokyo prisoner of war camp and I’m being treated as well as can be expected under wartime conditions.† As a viewer we can see the look of pure disgust and longing upon Louie’s face. It was evident that he wasn’t eager to read what was prepared for him as it depicted a false perception of what his wartime conditions were truly like. The fact that he had toRead MoreDulce Et Decorum Est and Ninety Years Ago952 Words   |  4 PagesRupert McCall and Wilfred Owens are two very different poets, from two very different times, with two very different poems. The two poems give very different messages about the poet’s opinion of war and conflict. Ninety Years Ago is a poem written by Rupert McCall in 2005 about the legend of the ANZACs. The poem was written to commemorate the 90th anniversary of the Gallipoli campaign. Dulce Est Decorum Et was written by Owen Wilfred in 1917 about Owens experiences in WW1. Owen wrote this poem asRead MoreSimilarities B etween Rupert Brooke, Siegfried Sassoon, And Wilfred Owen1531 Words   |  7 PagesSenior High School World War I Poetry How it changed during the war Abby Schaubroeck Honors World Cultures Period 3 Ms. Beck 19 May 2017 Over the course of the war the perspective of literature, in specifically poetry, changed. Rupert Brooke, Siegfried Sassoon, and Wilfred Owen all share one common bond: these men were war poets. According to the Oxford Dictionary, the term â€Å"war poet† means â€Å"a poet writing at the time of and on the subject of war, especially one on military serviceRead MoreDulce Et Decorum Est - Critical Response Essay1159 Words   |  5 Pagesread is: Dulce Et Decorum Est by Wilfred Owen. The main point Wilfred Owen tries to convey in this poem is the sheer horror of war. Owen uses many techniques to show his feelings, some of which Ill be exploring. br brWilfred Owen is a tired soldier on the front line during World War I. In the first stanza of Dulce Et Decorum Est he describes the men and the condition they are in and through his language shows that the soldiers deplore the conditions. Owen then moves on to tell us how even inRead MoreA comparison of poems by Wilfred Owen â€Å"Dulce et Decorum Est† and â€Å"Anthem for Doomed Youth† Wilfred800 Words   |  4 PagesA comparison of poems by Wilfred Owen â€Å"Dulce et Decorum Est† and â€Å"Anthem for Doomed Youth† Wilfred Owen fought in the ww1. He enrolled into army at an early age which was probably influenced by the government’s enticing and false advertising. However in the trenches Owen soon discovered the reality of war and how horrific the war was. At first he started to take notes about the conditions. Then later in a military hospital he edited and turned these notes into poetry. â€Å"Dulce et Decorum Est† is aRead MoreWilfred Owen Essay1001 Words   |  5 PagesWilfred Owen’s poetry effectively conveys his perspectives on human conflict through his experiences during The Great War. Poems such as ‘Futility’ and ‘Dulce et Decorum Est’ portray these perceptions through the use of poetic techniques, emphasising such conflicts involving himself, other people and nature. These themes are examined in extreme detail, attempting to shape meaning in relation to Owen’s first-hand encounters whilst fighting on the battlefield. Wilfred Owen experiences many innerRead More Dulce Et Decorum Est - Critical Response Essay1129 Words   |  5 Pagesrecently read is: â€Å"Dulce Et Decorum Est† by Wilfred Owen. The main point Wilfred Owen tries to convey in this poem is the sheer horror of war. Owen uses many techniques to show his feelings, some of which I’ll be exploring. Wilfred Owen is a tired soldier on the front line during World War I. In the first stanza of Dulce Et Decorum Est he describes the men and the condition they are in and through his language shows that the soldiers deplore the conditions. Owen then moves on to tell us how even in their

Thursday, December 26, 2019

Ethical Decision Making Case Analysis Essay - 983 Words

Ethical Decision-Making Case Study. Moral issues are those that arouse conscience, are concerned with important values and norms. The use of a tool such as the Ethical Decision-Making Algorithm in appendix A, can help the nurse resolve an ethical dilemma more efficiently and competently. Furthermore, the use of a nursing codes of ethics, which are formal statements standard for professional actions can help guild a nurses decisions. Nurses have multiple obligations to balance in moral situation. The Ethical Decision-Making Algorithm will be used to find the best action and outcome for a case study. Case Study This case begins with the nurse manager of a 25 bed medical unit, 24 hour responsibility with a staff level of 26. The nurse has become aware a well-liked and helpful senior staff member has been stealing cash and other items from staff and patients. The senior nurse is supportive of the nurse manager, she has the best clinical expertise and judgement in the team. Morally, the head nurse is stressed. She feels guilty and upset, however she also believes no one will believe her. Ethical Issues from Nursing Perspective Trust is critical in the nurse-client relationship because the client is in a vulnerable position. The nurse-client relationship is one of unequal power. Although the nurse may not immediately perceive it, the nurse has more power than the client. Abuse means the misuse of the power imbalance intrinsic in the nurse-client relationship. It can also mean theShow MoreRelatedThe Ethics Of Moral Reasoning944 Words   |  4 Pagesindividual or a group of an effort to carry out a right decision morally. In doing so, it is vital to acknowledge the significance and taking actions required in making a moral decision. However, before we could start this process, it is imperative to comprehend the essence of moral reasoning and consider what approach is essential in an effective application of moral analysis. These approaches are deontology, a process that involves analysis of ethical actions and responsibility on the basis if eitherRead MoreEthical Dilemma Case Study1333 Words   |  6 Page sAssignment â€Æ' Contents Answer 1 Ethical Dilemma of the organization: 2 Answer 2 Four Steps of Ethical analysis 3 Step 1 Understanding the situation: 3 Step 2 Isolate the major ethical Dilemma: 3 Step 3 Ethical Analysis 3 a) Consequentialism: 3 b) Rights and duties 4 c) Kant’s categorical Imperative 4 d) Discussion 4 Step 4 Making a decision: 4 Conclusion 5 References 5 â€Æ' Answer 1 Ethical Dilemma of the organization: In the given case study, the ethical dilemma exists with the working structureRead MoreThe Code Of Ethics Of The Society Of Professional Journalists1054 Words   |  5 Pagesaccountable. Each of them considers a list of normative guidelines to orient the ethical decision-making process within a newsroom. In any case, the SPS’ orientations are framed by a utilitarian approach to ethics: Due to the voluntary character of the code, the Code attempts to advising more than requiring and, in that sense, the recommended procedures and activities in which journalists should engage to accomplish an ethical work are oriented to journalists as individuals instead of a collective. InRead MoreEthics - Orangewerks Essay954 Words   |  4 PagesA Question of Ethics, using Ferrell’s Framework Introduction Samarin is faced with the ethical dilemma of what to do regarding information in his possession that would allege unethical behavior within the OrangeWerks organization. After an analysis of the case, and evaluation of the identified alternatives, it is recommended that Samarin seek to clarify his concerns and attempt to rectify his ethical reservations regarding the organization. This proactive approach provides him the opportunityRead MoreEthical Issues in Forecasting and Decision Analysis Essay1171 Words   |  5 PagesETHICAL ISSUES IN FORECASTING AND DECISION ANALYSIS Dunal M. McCurdy MBA 615- Business Foundations November 24, 2011 ETHICAL ISSUES IN FORECASTING AND DECISION ANALYSIS It is especially important to think about the most critical causes of the problem in making your forecasts and decisions. The process of forecasting involves using observations about the problem situation to predict the outcomes of your own actions, the actions of others, and the outcomes of other situationalRead MoreThe Importance of Critical Thinking and Ethical Decision Making on Social Work1149 Words   |  5 PagesIt is my belief that in order for someone in the social work profession to serve vulnerable populations it was intended to serve, it is imperative to use critical thinking and ethical decision making in tandem to achieve the optimal result. The balance is a delicate and often complex. It requires a close examination or critically thinking, of all the issues not just within yourself, but the community as a whole, the individuals within it, and the client population that the social work serves. TheRead MoreAnalysis of an Ethical Dilemma Essay1232 Words   |  5 Pages Analysis of an Ethical Dilemma (Part1) Voluntary/ Assisted Euthanasia By Feba Erattakulangara, Jacinda Koski, Nne Uyoh, Olga Gray Grand Canyon University Ethical Decision Making in Health Care NRS 437V February 24, 2013 Analysis of an Ethical Dilemma (Part1) Voluntary/ Assisted Euthanasia Amongst the multitude of ethical dilemmas in health care the debate about voluntary or assisted euthanasia presents to be theRead MoreDecision Analysis : The Decision1528 Words   |  7 PagesIntroduction Decision analysis provides powerful techniques to structure complex problems, identify optimal choices, and facilitate communication between the decision analyzer and the person makes the decision. One of the most important values of these techniques is that they enable decision making to be rational rather than intuitive or holistic. They provide a framework for rational decision making in an uncertain environment. As modern decision analysis has been studied for more than five decadesRead MoreCase Study : The Ethical Dilemma Essay1617 Words   |  7 PagesThe purpose of this assignment is to review and analyse a business case which features an obvious ethical dilemma. The chosen business case for this assignment involves: Egg farms in Iowa America, bad practices highlighting the ‘ethical dilemma’, and a crooked entrepreneur named Austin Jack DeCoster, a man responsible for making unethical decisions. Austin Jack DeCoster first started operating his egg business in the late 1940’s at the age of 15 and built up his empire to become one of America’sRead MorePhysical Therapist Ethical Dilemma Essay1431 Words   |  6 Pagesadhere to a standard of ethical behavior.1 The first Code of Ethics adopted by the American Physiotherapy Association in 1935 focused mainly on the relationship between the physical therapist (PT), referring physician, and the disciplinary actions o f violating that relationship.2(p.4) Since then the Code of Ethics has evolved into what the American Physical Therapy Association (APTA) refers to as the Code of Ethics for the Physical Therapist (PT Code), and the Standards of Ethical Conduct for the Physical

Wednesday, December 18, 2019

Symptoms And Treatment Of A Kidney Disease - 1321 Words

The patient described pain in his back between the twelfth rib and lumbar vertebrae, which is the site to which the kidney is located; therefore it is possible that the patient suffered from a form of kidney disease. Upon urinalysis, it was found that the patient was suffering from haematuria. Haematuria typically results from an inability to filter urea, suggesting the patient was suffering from an infection to the kidney that inhibited its ability to filter urea which is symptomatic of swelling in the glomeruli. The patient was also suffering from proteinuria, Oliguria, and Oedema, reinforcing the possibility of an infection, arising due to the inability to filter urea. A throat culture revealed that the patient had suffered from†¦show more content†¦The kidney is lined with millions of glomeruli which have projections called podocytes, which increase the kidneys surface area, and thus increase the absorption of nutrients from the blood. In a normal functioning kidney, fil tration as a result is highly effective in removing macromolecules such as proteins. However the streptococcal bacterium causes the glomeruli to become inflamed, thereby inhibiting its ability to filter nutrients. Blood enters the kidney through the afferent artirol, which in a normal functioning kidney, has a smaller surface area comparatively to the efferent artirol; this increases the pressure of the blood, hence creating a pumping mechanism, through which substances move to the bowman capsule. However, when inflamed, the glomeruli expand, resulting in a decrease in pressurization causing blood to filter inefficiently. Resulting in substances such as blood and protein to enter the urine, as the glomeruli cannot filter large macromolecules such as proteins, resulting in hematuria and proteinuria. STREPTOCOCCUS Streptococcus is an infection caused by a bacterium known as streptococci. When fighting a bacterial infection, the body produces antibodies which identify the bacteria, such that it can be destroyed by the body. Typically, the streptococci are eliminated by way of urination, however it can become trapped within the glomerulus, and therefore cause

Tuesday, December 10, 2019

Aging Population in Hk free essay sample

In the past, many people dead in childhood due to sickness and improper medical treatment, which enzymes and bacteria can easily kill them. However, with the development of medical technology, such as introduction of new treatments like antibacterial, people can combat many diseases and have a longer life, and the death rate can be lowered. Hence, as Hong Kong is a stable place, it can make people in Hong Kong live longer. Hong Kong is a stable place without the threat of civil wars and lack of essential resources like water and food, compare with some undeveloped countries. In addition, the Hong Kong government also maintain stability by making policies such as food hygiene policy. With maintaining stability, people can live longer then. The above conditions lead to the increasing longevity of Hong Kong people, which caused the aging population in Hong Kong. We will write a custom essay sample on Aging Population in Hk or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Declining birth rate In the past 50 years, there was a baby boom occurred in Hong Kong. People at that time did not concern about the cost of bring the child up and the problem of population explosion, which lead to the high birth rate at that time. After reaching 1980s, the birth rate started to be declined. This is mainly due to higher education rate in HK, when there is a higher educates rate, less female would unwilling to born more children. Hence, fearing from financial burden, as it bringing a child up requires a high cost, families are unwilling to give birth to child. Moreover, people are more likely to settle down at a later age, form their families when they become old, this also lead to a low birth rate. In fact, the low death rate could bring few negative effects. However, when there is a declining birth rate, the young age group cannot support the size of old age group born in the baby boom. This will lead to a serious problem. In short, a declining birth rate and a low death rate caused the aging population. Situation in Hong Kong In Hong Kong, the population sizes of youngsters are keeping decreasing with a decrease of 17. 9% in 33 years. In contrast, the number of old people are keeping increasing, it is estimated in 2033, the old age group will become one-forth of the whole population. Hence, there is a decreasing trend in birth rate in 40 years with a drop of 1500 babies per year. Nevertheless, the trend grow again since 2005 due to migration from Mainlanders, they could only be able to work until 2030,which may hard to combat the problem. To conclude, the problem of aging population is serious. Impact of aging population In medical aspect, aging population may increase medical expenditure of government because elderly people may have the high risk of chronic diseases. Due to increases of medical services, the demand of doctor and nurses would also be increased. However, the government may not have enough money to provide better medical services as a lower tax income. This may lead to poor quality of medical services. From the point of view of the government, aging population reduces the government’s income as providing more welfare and medical care for elderly. It would also affect the GDP of HK due to more elderly people and less working population, which reduce Hong Kong’s economic development. HK competitiveness in the world may be seriously affected. In social aspect, aging population may increase the pressure of working force, as they need to pay more tax to government for providing better medical services and welfare, even though the demand of productivity at will be high and high salaries will be paid in the future. On the other hand, it may also enhance the problem of poverty as they may unable to work after retired. Suggestions of aging population From the above passage, we can see that aging population will cause a high expenditure and welfare on the government. The aims of the solutions below are to solve these problems. To start with, the government can solve the problem by Enabling older individuals to keep economically active. For example, the government can employed these old age people part-time works to enhance productivity. It can also encourage them to spend more money to enhance the economy by encourage them to travel in Hong Kong, such as the $2 Public Transport Concessions for the elderly. For those retired who are poor and disable to work, the government should put more resources to help them maintain a living. For example, increase the amount of welfare on the poor, or provide resources to some fund, which helps the old age groups, such as the Community Collusion Fund. On the other hand, the government should also cut some welfare, for example, the introduction of the Mandatory Provident Fund (MPF) can let the old people save money itself for entire when they are working; the issue of health care voucher can reduce the burden of the government-owned health system. These measures can help the government to reduce the welfare.

Monday, December 2, 2019

Moving again... free essay sample

There are nomadic tribes in Africa that move less than I do. I’ve lived consecutively in Texas, Georgia, Arizona, California, Texas, Connecticut, Virginia, Connecticut, New Hampshire and Connecticut. The last three moves, I was told, would be the last. But, soon enough, eight months to two years later, â€Å"Girls, we are moving.† If there is one phrase I choose never to hear again it would be, â€Å"We are moving†. I loved each place I have lived for different reasons. I felt at home in Texas. I lived about half an hour away from Disneyland in California. New Hampshire is so beautiful in the fall. Virginia is close to D.C. and, being a history buff, I loved all the free museums. Georgia is where my sister was born and where I met my first best friend. Arizona is where I learned to speak fluent Spanish, a skill which I promptly lost by age eight. We will write a custom essay sample on Moving again or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page But Connecticut, where I am currently living, is where I have made some of the best memories. I have made great friends, lost some not so great ones, gone through the drama of high school, met my favorite band and got my first job. I love it here. I haven’t had a classic suburban childhood. I don’t have a door with marks showing my growth over the years. My room isn’t painted some obnoxious shade of pink I chose when I was seven. I haven’t known my best friend my whole life. I sometimes see people with these things and think, â€Å"Wow. You are so lucky. I wish I had that.† But then I come to my senses. I may have spent my whole childhood moving around, making friends only to lose them a year later, but I have visited places that some people dream about. If I never lived in California, would I have been able to visit Disneyland almost every weekend during the summer? Probably not. If I hadn’t lived in Virginia, would I have been able to feed my love of history by visiting the museums in D.C. many times during the summer? No. Would I have been able to visit the Alamo if I hadn’t moved to Texas? No way! I have experienced many things that many seventeen year olds cannot say they have experienced. I often find myself dreaming of my future. I imagine what it is going to be like being married, having kids or being a teacher. Whenever I dream about the far away future, like kids or marriage, I often wonder if I want my kids to have the same experiences I did. The simple answer would be no. I want my kids to have stability and be able to call one place their hometown. But I want my kids to have the same cultural experiences I did. I want them to be able to say that they lived and experienced all different parts of America. I want them to be able to boast to their friends that they went to Disneyland most weekends during the summer when they were seven. I want them to be able to say they have friends in all different parts of the country. I want them to have all of the great experiences that I had. I think that anyone could benefit from moving to all different parts of the country. It is truly a wonderful learning experience.

Wednesday, November 27, 2019

Online University Programs Boost your career Now Essay Example

Online University Programs Boost your career Now Essay Example Online University Programs Boost your career Now Essay Online University Programs Boost your career Now Essay Do you want to build your career? Do you believe you still have an opportunity of earning that college degree that you have always dreamed about? Have you contemplated of registering with an online university program on the internet? Are you very committed so much that you think you do not have time to study even though you want to have a collage degree? This article will address all these queries and more. Given the flexibilities and the possibilities permitted by the Internet, a person can take home a degree in any program he or she has interest in and boost his or her career with the help of online university programs. Therefore, do not think that you cannot go back to collage again, such thoughts and beliefs belong to the past; with internet based training the sky is the limit. Since all a person has to do is to look for the best online institution of his or her choice and enroll for the course. On the other hand if your work schedule is very tight, there are various online courses designed to match the tight schedule. These university programs are ideal for active people that find it difficult to attend normal university campuses to take part in class activities. Depending on one’s office schedules, a person can always tie his lesson arrangements to his office work with no difficulty. This is quite possible in that, online university programs allow a person to learn at his own place, pace and time. If you are taking into consideration quitting your current job, you do not have to think of that as an option anymore because with online university courses, you can easily learn and earn simultaneously. Studying with the help of the web may sound great and perfectly suitable for any busy person, still the flexibility and simplicity of this alternative can cause laziness and ultimate failure. So, a person should better be prepared to do is required to initiate and finish the university program. If you can’t do without leaving your home the internet is a great option. One good thing about the internet is that it can serve various purposes. Today there are many parents who have the ambition of continuing with their education in order to boost their career but find it tough to realize those dreams because they cannot leave their home for fear of exposing their children to danger. If you find yourself in such situation, then enroll in online university programs.

Saturday, November 23, 2019

How To Nail Product Positioning With April Dunford

How To Nail Product Positioning With April Dunford The success of your company depends on the marketing you do, how you choose to present the benefits of a product or service, and which audience to target. How you position a product or service can make or break your company. Stop right there. Forget everything you thought you knew about product positioning. Connecting your product or service with buyers is not a matter of following trends, selling harder, or trying to attract the widest customer base. Today, my guest is April Dunford, who has launched more than a dozen products and shares some of the biggest mistakes that startups, marketers, and entrepreneurs make with product positioning. Also, she’s the author of Obviously Awesome: How to Nail Product Positioning So Customers Get It, Buy It, Love It. April’s book describes her point of view on positioning and offers a step-by-step process to perfectly position your product or service. Career Change: Fake it til you figure it out. How hard can it be? Do it right, and the company grows quickly, gets acquired; you get bored and do another startup Definition of Positioning: How to win at doing something that a well-defined market cares about Perfect marketing execution won’t save you from weak positioning; marketing execution and results are only as good as positioning that feeds into them Who should decide the positioning for your product? Everybody Siebel Story: Too small to buy out beyond a billion dollars Positioning Pitfalls: People don’t do positioning deliberately; and when they try to fix it, they don’t follow a process but wing it or write a â€Å"Positioning Statement† Positioning Statement Components: Who’s your competitive alternatives? What are the unique capabilities or features that your product has? What’s the value that those features can enable for customers? Who’s my target customer? Is this a market that I’m going to win? Signs of weak positioning include: How a customer reacts to your product/service They compare you to a non-competitor; not in the right market Customer knows what you do, but not the value or why they should careLinks: April Dunford Obviously Awesome: How to Nail Product Positioning So Customers Get It, Buy It, Love It If you liked today’s show, please subscribe on iTunes to The Actionable Content Marketing Podcast! The podcast is also available on SoundCloud, Stitcher, and Google Play. Quotes by April Dunford: â€Å"Not only is positioning a thing I should figure out, its potentially a super powerful thing.† â€Å"Two years after graduating from engineering, Im running this great big marketing team. Its global. I’ve got this giant budgeteven though I was completely unqualified for it.† â€Å"I focus on positioning, mainly because I think people do a really terrible job at positioning. Theres not many people that know how to do it right.† â€Å"A shift in positioning can totally result in a shift in the product roadmap, a shift in your pricing, a shift in a way you sell, a shift in your channels.† You see signs of weak positioning across your entire sales marketing funnel, but often the place where it’s most obvious is looking at how a customer reacts when they first encounter your product or your offering.